Customer Service

Customer Service

Customer Service
Customer Service

ATMA provides, other than designing and manufacturing superior machinery, also professional, quick and consummate services to customers:

Pre-sales:
(1) screen printing technique consultancy.
(2) screen printing equipment proposal and development.
(3) simulated print-test. (clean-room available)

During sales:
(1) specification verification.
(2) in-time completion.
(3) inspection prior to dispatch.
(4) safe packing and transportation arrangement.
(5) professional and quick installation, test/tune, commissioning, and operation training.
(6) in-plant or user plant real print for establishing process parameters.

After-sales:
(1) prompt on-site service.
(2) autonomous patrol service visit.
(3) remote troubleshooting.
(4) resident service for special project.
(5) 080 free call line for customer complaint and service.
(6) one-year product warranty, and onward part supply/service support.
(7) modular repair, raising replacement efficiency thus shorter user machine downtime.
(8) customer satisfaction survey with improvement treatment system.

Customer Service

Best Sale

Industrial Screen Printing Equipment Manufacturing - ATMA

ATMA CHAMP ENT. CORP., since 1979, is a global leader of silk screen printing equipment based in Taiwan.

ATMA's industrial screen printing machinery manufacturing plant, 66,000 square meter, is CE certified, uses ERP system, contains German SPS cylinder press, and has 170 patented designs. And all screen print equipment are widely used in 7 major applications: industrial printing, graphic printing, glass printing, printed circuits, optical-electronic, biomedical printing, and green energy printing.

ATMA has been offering customers professional screen printing machinery and its related equipment, both with advanced technology and 38 years of experience, ATMA ensures each customer's demands are met.


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